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Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music. Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.9/5

Independent Service Rating based on 1092 verified reviews. Here are some recent reviews of our service...

Joy Mycock
8 hours ago
Very quick service. Thankyou
Eric Wood
1 day ago
Dawkes are one of very few retailers offering a trial service on mouthpieces. I had excellent... Read all
Trusted Customer
2 days ago
Just wow. I cannot recommend Dawkes Service Department enough. My sax was in dire need of an... Read all
Jo Tanner
2 days ago
Fantastic service my instrument was picked up, dropped back off and with new cleaning equipment!... Read all
Trusted Customer
3 days ago
The shop is stunning. The practice rooms are very well done: good sound proofing and very... Read all
Trusted Customer
3 days ago
Not used the product yet, but it is exactly what I required and is excellent quality. I've always... Read all
Ian BOWEN
3 days ago
Great service
Mr Peter Taylor
4 days ago
Excellent