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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 1035 verified reviews. Here are some recent reviews of our service...

Trusted Customer
4 hours ago
Quick delivery and well packed. I'd buy from Dawkes again.
Ruth Wilde
6 hours ago
Great trumpet, thank you!
Sally O
16 hours ago
I ordered 2 items - only 1 was delivered. If I'd realised both weren't in stock I would have... Read all
Mr John Haylock
1 day ago
Quick delivery as always, whether for large or small orders
Trusted Customer
1 day ago
Helpful staff. I bought my tenor and alto Eastman 52nd Street saxes from Dawkes, and recently added... Read all
Raquel MacFarlane
1 day ago
Efficient and timely
Anne Ballinger
3 days ago
Good website Quick delivery Packaged well so no chance of damage
Joy Mycock
3 days ago
Very quick and efficient thankyou