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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 1071 verified reviews. Here are some recent reviews of our service...

Trusted Customer
17 hours ago
Prompt service, quality products, one happy customer!
Trusted Customer
22 hours ago
Very good service, very happy. Will confidently use Dawkes again.
Mrs N Bryant - Trading A Purple Melodies
2 days ago
Amazing quality service
Trusted Customer
2 days ago
Exceptionally good. Helpful and knowledgeable. Home approval system is fantastic!
Simon Lunn
2 days ago
Always excellent. Good old fashioned customer service and great products at competitive prices
Trusted Customer
2 days ago
Excellent and efficient delivery
Trusted Customer
2 days ago
Very good
Derek G
3 days ago
Delivered very swiftly.