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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 1010 verified reviews. Here are some recent reviews of our service...

Trusted Customer
16 hours ago
Very responsive and always helpful. Thankyou.
Trusted Customer
22 hours ago
Bass clarinet now playing great
David Gilbert
2 days ago
Very well informed and professional staff. Clear explanations given to me and repair happened... Read all
Trusted Customer
2 days ago
Great service from the moment we stepped though the door.
Jac
2 days ago
Excellent customer service from Chris. I was there to purchase a tenor sax, three instrument's had... Read all
Sarah H
2 days ago
Very impressed with the quick response to queries, helpfulness and keen pricing.
Trusted Customer
4 days ago
First class
Mr Derek Vale
4 days ago
I have bought three different Instruments from Dawkes Music always good service and delivery.