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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 1094 verified reviews. Here are some recent reviews of our service...

Trusted Customer
5 hours ago
The shop is stunning. The practice rooms are very well done: good sound proofing and very... Read all
Trusted Customer
6 hours ago
Not used the product yet, but it is exactly what I required and is excellent quality. I've always... Read all
Ian BOWEN
6 hours ago
Great service
Mr Peter Taylor
1 day ago
Excellent
Stephen
1 day ago
Really helpful and knowledgeable staff who provide a great service
Trusted Customer
2 days ago
Very good service and even got a free coffee in the lounge. Fabulous enlarged shop. I had an item... Read all
Mark Hawkins
2 days ago
Excellent all round. Very knowledgeable and helpful staff. Everything done to tone, and budget.
Trusted Customer
2 days ago
Very helpful staff, friendly and knowledgeable. What a lovely shop.